Reference

How di888ti Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make deposits through bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsData retention clarityYour right to request changes

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

di888ti Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the details you submit — your name, contact information, and the wallet identifiers linked to your bKash, Nagad or Rocket account. We use this to verify your identity, process your deposits and withdrawals, and keep your account

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wallet accurate. We also collect device and session data — the browser you use, your IP address, and how you navigate the lobby — to maintain security and improve how the platform runs. Payment data tied to your bKash, Nagad or Rocket transactions is handled with
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encryption at every step; we do not store your full wallet PIN or mobile banking credentials on our servers. If you contact our support team, the content of that conversation is logged and held for a defined period to help resolve any follow-up queries. We do
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not sell your personal data to third parties. Some data is shared with payment processors and identity verification services strictly to complete your account transactions. We may also share data with regulators where required by applicable law. All data handling is subject to your local law
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and the eligible regions where our platform operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption across all account pages, including the deposit flow where your bKash, Nagad or Rocket wallet details are entered. Account access is protected by one-time password verification sent to your registered mobile number — the same number linked to your wallet. We keep your data only for as long as it is needed to operate your account or meet legal obligations, after which it is deleted or anonymised. You can request a summary of what we hold at any time through the support channels above.

SSL Encryption Every page where you enter account or payment details — including bKash, Nagad and Rocket deposit screens — is protected by SSL encryption throughout the session.

OTP Account Access Logging in requires a one-time password sent to your registered mobile number. This step prevents unauthorised access even if your password is compromised.

Cookie Controls We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage or clear these through your browser settings at any time.

Data Retention Policy We hold account data for as long as your account remains active or as required by applicable law. Once neither condition applies, data is deleted or anonymised on a scheduled basis.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how your account information is being used, our support team handles these requests directly. You can reach us through live chat inside the lobby, by email, or through the in-account message centre. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt so you know your query is in the queue.

Team online

Live Chat

Open the chat widget inside your account dashboard. This is the quickest path for urgent privacy queries, wallet verification issues or account data concerns.

Email Support

Send your data request or privacy concern to our support email address. Include your registered mobile number so we can match the request to your account.

In-Account Messages

Use the message centre inside your account to submit a formal data request. This creates a logged ticket and gives you a reference number for follow-up.

Common Questions About Your Privacy on di888ti

These are the questions we hear most often about how data works on this platform — from what we collect during a bKash deposit to how long your account records are kept and what you can ask us to change.

We collect your name, mobile number, and the wallet details you use for bKash, Nagad or Rocket deposits. We also log your device type and session data for security purposes.

Your wallet identifiers are shared only with the payment processor needed to complete your transaction. We do not sell or pass wallet data to advertisers or unrelated third parties.

Submit a request through live chat, email support, or the in-account message centre. Include your registered mobile number so we can locate your account record quickly.

Yes. Send a deletion request through our support channels. We will process it in line with applicable law — some records may be retained for a period if required by regulation.

We use session cookies to keep you logged in and functional cookies to save lobby preferences. You can clear or block cookies through your browser settings, though some features may not work correctly without them.

We keep data for as long as your account is active or as required under applicable law. Once those conditions no longer apply, records are deleted or anonymised on a scheduled cycle.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoBangladesh Rocket Help 511

How di888ti Handles Your Personal Information

How We Protect and Manage Your Account Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

In-Account Messages

Common Questions About Your Privacy on di888ti

01 What personal data does di888ti collect when I open an account?

02 Does di888ti share my bKash or Nagad wallet details with anyone?

03 How can I request a copy of the data di888ti holds about me?

04 Can I ask di888ti to delete my account data?

05 How does di888ti use cookies and can I turn them off?

06 How long does di888ti keep my account and transaction records?

Privacy Policy

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