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Terms and Conditions That Govern Your di888ti Account

These terms set out exactly how your di888ti account works — what we allow, what we ask of you, and how transactions through bKash, Nagad, and Rocket are handled.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law and region rulesWallet and withdrawal conditionsAccount suspension terms
di888ti Terms and Conditions That Govern Your di888ti Account
HOW WE HANDLE COMPLIANCE

Our Obligations Under These Terms

We take these terms seriously on our side too. Here is what di888ti commits to under this agreement — account security, data handling, transaction records, and how you can request changes to your account information at any point.

Account Security

Your account is protected with OTP-based login verification. We do not store your bKash or Nagad PIN at any point — wallet authentication happens on your device.

Transaction Records

Every deposit and withdrawal via Rocket, Nagad, or bKash is logged against your account. You can request a full transaction history through the account dashboard at any time.

Data Retention

We retain account data for as long as your account is active and for the period required after closure. You may request deletion by contacting support, subject to legal retention obligations.

Term Updates and Notice

When terms change, we post the updated version and notify you via your registered contact. Continued account use after the notice period counts as acceptance of the revised terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a specific clause in these terms is unclear, or if you believe an account action was taken in error, our support team is the right place to start. We handle terms-related queries separately from general account help so your concern reaches the right person. Reach us through any of the channels below and quote your account reference number for a faster response.

Live Chat Start a live chat session directly from your account dashboard. Quote your account ID and the specific clause you need clarified for a direct response.
Email Support Send a written query to our support address. Email is the right channel for formal disputes, account suspension appeals, or requests about wallet transaction conditions.
Help Centre Our Help Centre carries the current version of these terms alongside wallet-specific conditions for bKash, Nagad, and Rocket. Check there before raising a ticket.

Common Questions About di888ti Terms

These are the questions we receive most often about account terms, wallet conditions, and eligibility. If your question is not here, the live chat channel on your account dashboard is the fastest way to get a direct answer.

Yes. All wallet transactions — bKash deposits, Nagad transfers, and Rocket withdrawals — are covered under these terms. Wallet-specific conditions are also shown inside your account dashboard.

Access depends on your local law and whether your region is eligible. These terms do not override local regulations. If your region is restricted, account access will not be available.

Funds linked to a suspended account go through a review process before any release. Contact our support team with your account reference to understand the specific steps that apply to your case.

Log in to your account and open the transaction section of your dashboard. You can view and download records for bKash, Nagad, and Rocket activity from there directly.

We send a notification to the contact method on your account when terms change. The updated version is also published on this page. Continued use after the notice period means you accept the new terms.

Yes. Submit a deletion request through the support team. We will action it in line with applicable legal retention periods — some records linked to wallet transactions may need to be kept for a set period.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.